Main responsibilities
Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements.
Ensure available resources are used to the optimum level (monitor and control overtime payments within targeted budgets)
Supervise/control and follow up staff attendance and absence.
Responsible for the disciplinary process of the team
Create and maintain a progressive, open feedback culture by managing the performance of employees.
Maintain, monitor and report on agreed key performance indicators (KPI’s) using all available tools and systems.
Ensure compliance with all SOP’s and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
Maintain and control activities to ensure work safety, health and environmental protection within the area of responsibility.
Production of daily shift and performance reports
Professional qualification and experience
Education: University Degree in Business or related field
Professional Qualifications- Training in Operations & Ramp Handling will be an added advantage.
Experience: 5 years’ in aviation industry
Excellent communication and interpersonal skills
Commercial Acumen
Good Planner, who pays attention to detail and is a team player.
Leadership and people management skills
Problem solving and decision making.
Apply via :
www.linkedin.com
Leave a Reply