You are responsible for:
Ensure technical documentation is clear, accurate and up-to-date and fulfills goal of expanding and supporting the developer community
Develop and lead on guidelines, templates, and best practices of both user-facing and developer documentation, covering topics like code documentation and contribution & collaboration guidelines
Produce high-quality and easy-to-understand documentation for a variety of engineering projects, API documentation, FAQs, user guides, standard operating procedures, etc.
Coordinate and work with teams and community volunteers to obtain an in-depth understanding of documentation needs and requirements
Expand the community of writers contributing to public documentation through teaching and sharing best practices, guidelines and tutorials
Communicate widely and frequently to a wide audience of technical volunteers and staff via mailing list, IRC, and wikis
Share our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three
Skills and Experience:
Extensive experience in technical writing for software or infrastructure projects and creating technical documentation for developers
Experience with software development, code documentation and/or engineering best practices
Experience using PHP, Python, Node.js, or other languages to build web applications
Experience writing documentation in markdown, wikitext, HTML or similar markup languages
Qualities that are important to us:
Ability to make complex technical concepts understandable for others
Strong verbal and written communication and presentation skills
Strong research skills (as there will not always be developer support for some of the issues that need to be documented)
Strong interpersonal skills, with track record of modeling good social and development practices
Creative and highly motivated to serve diverse, multilingual and international communities
Comfortable in a collaborative, consensus-oriented and open environment
Comfortable using a wide variety of communication/collaboration tools including wikis, mailing lists, and IRC
Additionally, we’d love it if you have:
Experience contributing to and participating in free and open-source software projects
Experience in community building and outreach initiatives
Experience with building automation for documentation
Experience working with and writing for diverse, multilingual and international communities
Ability to read and write multiple (human) languages
Apply via :
boards.greenhouse.io