Role
The ideal candidate, together with the Regional Sales Manager Eastern Africa and the technical Sales Engineer Kenya will be responsible for the development of the Kenyan market. S/he is an individual with experience in sales that has strong communication skills and technical capabilities that involve translating and explaining highly complex technical information to customers and clients. S/he must understand the technical aspects of sanitary products and related system solutions and propose how these aspects can benefit the customer pre- and post- sales. Strong communication skills are needed to provide advice and support about the products, as s/he will be the key point of contact for clients and will ultimately be responsible for answering queries, providing technical advice, and introducing new products.
Responsibilities for the Sales Manager Job
Conducting continued local market research and analysis (market volume, identifying market needs, market competition, price, etc.) to develop recommendations for the Kenyan market approach;
Maintaining a permanent analysis on external environment (i.e.- market opportunities & threats) à report to RSM
Maintaining sales and tasks targeted focus
Working on market specific sales and marketing tools
Maintaining a close coordination and cooperation with local partners
Working in creating distribution channels through dealers & target customer groups à concept proposal to RSM
Building strong business relationship to the market (i.e.-architects, Interior designers, consulting engineers, contractors, developers, project owners)
Supporting the Regional Sales Manager in defining country-specific product assortments and finding suitable additional distribution partners;
Ongoing support to Regional Sales Manager (RSM) on business strategic update
Identifying sales oriented as well as technical trainings for representative partners and their customers;
Providing technical support to the Company’s sales partners within Kenya;
Calculating, designing and managing of projects;
Organizing and conducting local workshops and site visits in Kenya as well as conducting customer care;
Organizing and conducting visits, factory tours and trainings in Switzerland and Germany;
Using CRM for all sales activities (customer visit planning, contact reports, project information, etc.); and
Consulting and supporting of sanitary and piping systems
Qualifications for the Senior Sales Manager Job
Bachelor’s degree in Sales or any other relevant field;
Technical sales and communication skills to articulate sanitary products and related system solutions;
Experience in working on construction sites and in the building industry and/or plumbing/sanitary industry is a strong asset;
Must have ability to use MS Office and CRM systems. – skills with AutoCAD are a strong asset;
Excellent verbal ,written, interpersonal, communication , and presentation skills;
Ability to lead, negotiate, solve problems, and adapt and to work well in high pressure environment;
Ability to provide excellent customer service and be customer centered;
Strategic thinking skills and should be innovative, creative and excellent team player;
Be a trustworthy individual with high integrity; and
Exhibit an entrepreneurial spirit and have an interest in working for an international company.
