Role Purpose:
Engaging with the project team and all SCI country offices within the region, the Senior Change & Deployment Analyst enables country level deployment activities for designated HPO projects.
Change & Deployment activities include: Conducting country office kick off meetings, conducting Change Impact Assessments and Stakeholder Analysis, Change planning, conducting comms and engagement activities, coordinating key project activities such as User Acceptance Testing and Training, completing Business Readiness Assessments, conducting Post Go-Live review and transitioning offices to business as usual. They will also be responsible for managing the French translation of all project and change deliverables.
The Senior Change Analyst will regularly need to engage with senior stakeholders – both at the regional and country office level – in order to complete the required change activities.
The Senior Change & Deployment Analyst is part of the Change and Deployment (C&D) Team that enables the timely implementation of new supporting systems and business processes, across the 55 SCI country offices, the 5 Regional Offices and the Centre.
EXPERIENCE AND SKILLS
Essential
Change Management delivery experience ideally supported by Change Management certification / training
Strong stakeholder engagement skills including experience and expertise in engaging with stakeholders across all levels of the organisation including senior stakeholders
Outstanding communication skills (written & oral English), including the ability to communicate and present to different types of audiences with different levels of understanding of the subject matter
Advanced analytical and problem solving skills
Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting business requirements
Proven process/workflow analysis skills
Understanding of business complexity and project interdependencies
Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
Excellent follow-up skills
Ability to manage and prioritise the workload across a number of different workstreams/projects
Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business
Cultural awareness
Ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage
Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in
Affinity, knowledge and experience of working within a standardised project methodology
Experience of working in Feasibility and Design Phases of support systems and business processes projects
Intellectual curiosity
True passion for results, responsibility and proactivity
Competent in MS Word, Excel and PowerPoint
Willingness and ability to travel internationally up to 40%
Full Professional Proficiency in both French and English
Desirable
Understanding of Fleet related processes (vehicle allocation, cost recovery mechanisms, mileages use recharges) is highly desirable
A third language. Preferably Portuguese
Non-profit sector knowledge/experience (especially international development projects)
Experience in working with off-site project team members
Experience of delivering solutions internationally
Awareness of various software development methodologies (e.g. Agile, Waterfall)
Closing 20 DEC 2022
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