Senior QA Supervisor Production Manager QA Manager

Key tasks:
Guarding against customer expectation deviations from raw material intake to final dispatch foe the finished product.

Planning staff and equipment resource in advance to prevent interruptions to activities carried out by
the quality department.
Familiarize with all customer finished product specification and ensure that all product packed have a
color printed specification copy available.
Managing of all equipment and tools within the pack house to ensure optimal performance through
scheduled maintenance, training of operators and safe storage when not in use.
Giving feedback to the QA manager / Technical manager on any aspects that are preventing the QA
function to work at optimal levels.
Scheduling meetings with relevant sections to ensure a comprehensive understanding of standards,specifications
Planning of refresher trainings to ensure a high level of understanding and for updating in case of
changes to normal practice.
Understanding the requirements for audits and customer visits and be able to explain this job function
as set out in the job description and how this function is managed.
Liasing with Head office and pack house Manager when needed.
Maintaining a high level of hygiene within and around the facility.
QA positive clearance of all finished product before final boxing.
Ensure that the laid down Quality management systems are adhered to at all times during production
process to ensure that the product conforms in terms of quality, safety and legality.
Investigating of all customer complaints and ensuring that customer complaint responses are shared
back within the specified timelines at all times.
Pest prevention contact person for the site, maintain and keep pest prevention records and schedules up to date.
Looking for ways of improving the current systems / practice applied on site whenever there is a change in supermarket standards.
Ensuring that the documents / records in use are current, the correct versions and completed in a way
that it is unambiguous and clear.
Ensuring that all QA records are fully signed off and approved as due diligence records.
Any other duties as may be assigned from time to time by the immediate supervisor, manager or senior management