Your Role
KOKO Networks is on a mission to imagine and deliver technology that transforms life in the world’s fastest growing cities. The role we’re looking to fill is a career defining opportunity for someone passionate about this mission and about design who wants to work with amazing teams of engineers, product managers, and delivery managers in Nairobi and Pune.
The products and solutions you’ll help design and shape touch hundreds of thousands of people in some of the fastest growing cities in the world every single day. You will own design for your product area(s) across the product development lifecycle – from new disruptive ideas all the way to detailed interactions and polished visuals that delight our colleagues, customers, and partners.
This role requires significant time spent with our customers, partners and colleagues in Nairobi and India. We will consider candidates based there or willing to relocate there.
What You Will Do
You will build domain knowledge of KOKO’s business, markets, and internal realities as a combined software and hardware company… and how that influences our product experience
You will work hand in hand with product managers and lead engineers throughout the discovery, design, and development process to bring great ideas to life
With your cross-functional team, you will develop a keen understanding of our users and their needs – whether through user research, journey mapping, or experimentation
From this understanding, you’ll craft experiences and designs that help KOKO products and solutions address our users’ needs, using wireframing, prototyping, sketching/visualization, etc
You will use mixed usability testing methods to gather qualitative and quantitative data, translate that data into feature enhancements or new products
You’ll use research to challenge and validate design decisions in an ongoing development process that strives to make the customer and user experience better
You’ll promote leading techniques for user research, ideation, prototyping, design, and user testing
Have a holistic view, understanding, and strong consideration of design and user experience, including layout, typography, colour theory, visual hierarchy, and working knowledge of Miro or Figma
What You Will Bring to KOKO
5+ years experience designing digital products and solutions, not just websites
You have helped ship products
You have a holistic understanding of product design, including visual design, experience design, and business acumen
You have designed experiences that people can access on any type of device: desktop, tablet, phone
You appreciate the entire product development process, from problem solving through to detailed visual and interaction design
You have strong experience creating beautiful high-fidelity mockups as well as prototypes
We prefer candidates who have experience working in businesses that combine software and hardware (with manufacturing and logistics)
You’re entrepreneurial; you need little direction; you’re self driven and show ownershipYou are an excellent communicator of design work and your rationale behind proposals
You’re able to easily switch between thinking creatively and analytically for best results
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