Job Purpose
The role will have overall responsibility of managing the value chain of core activities of the retail chain of supermarkets including inbound operations and outbound activities at a group level.
Senior Operations Officer Job Key Responsibilities
Working in collaboration with the COO to plan and formulate strategies in collaboration with the leadership team
Managing operations and overseeing the general performance of all retail chains while ensuring all legal, corporate governance and regulatory requirements are complied with
Coordinating and driving the annual operations plan and annual budget to support the strategic direction set by the leadership team
Providing leadership in managing the business operations, product and business development
Ensuring operating procedures and controls are established and communicated to solidify management control and direction of the organization
Building out the supply chain and logistics back bone to support the growth of the company Overseeing the overall operations of the business including store planning and design, distribution and logistics
Managing key supplier relationships and improving back-margins
Identifying, researching and exploiting of potential growth and expansion opportunities including mergers, acquisitions, potential investors both local and overseas
Developing and implementing regular reporting (to be shared with the Board) on key metrics and success factors to determine the effectiveness and efficiency of operating conditions
Motivating and leading a high performance leadership team to consistently achieve sales, profitability, cash flow targets and all business objectives
Qualifications and Skills Required for the Senior Operations Officer Job
A Masters degree in a Business or Operations related field with at least 5 years’ experience , three (3) years of which must be in a leadership level in a retail supermarket industry or any other relevant field
Experience in value chain management will be an added advantage
Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills
Strong mentoring, coaching experience to a team with diverse levels of expertise
Clean record from Police (preferable CID or NIS)
