Senior Officer – Clearing

JOB PURPOSE
The Senior Officer clearing is responsible for providing operations support services, including but not limited to; Cheque clearing, Settlements, EFTS, Direct debit and Reconciliations in coordination with the Manager.
KEY RESPONSIBILITIES AND ACTIVITIES

Receipt of files from CBK (Sybrin system) – Confirm all files received and extract settlement report.
Monitor the upload progress of clearing files to completion.
Action all other exceptions that have defaulted.
Generation and Transmission of the unpaid files to CBK.
Follow up and clearance of all outstanding items in the suspense accounts.
Strive to meet high customer service levels by processing incoming requests efficiently and in accordance with procedures and policies to meet Service Level Agreements.
Escalate non-conforming instructions to the Line Manager for further guidance.
Checking of un authorized items at the end of the day.
Initiation and running of Projects within the Department.
Training and guidance of the team under his supervision.
Perform validation on inward cheques to ensure that all details are correct.
Validate and confirm that all transactions allocated have been processed and authorised by end of day.
Ensuring all entries in suspense accounts are accounted for and/or processed as per the agreed turnaround time and any variances explained and escalated to the line manager.
Maintain and update filing of customer or other internal instructions in line with bank document management procedure and policies.
Process direct debit requests received from other banks as well as initiate new direct debit requests to other banks.
Professional presentation of self to customers.
Maintain and update filing of customer or other internal instructions in line with bank document management procedure and policies.

KNOWLEDGE, SKILLS & EXPERIENCE

Bachelor’s degree in a business course
3-4 years’ experience in Clearing (ACH) which includes product knowledge in Cheque clearing, EFT,s and Direct debits),
The candidate should have sufficient understanding of KBA rules on clearing
Sybrin and T24 knowledge will be an added advantage.
Understanding of Prudential guidelines on KYC and AML
Understanding of the banking act, CBK act and all such acts for smooth working in a bank

Apply via :

sidianbank.co.ke

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