Job description
EXCITING CAREER OPPORTUNITY
Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
Reporting to: Head of Retail.
Job Purpose:
The purpose of the role is to build, grow and manage a high quality portfolio of profitable SME customers for the bank.
Key Responsibilities:
Acquisition and managing of SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues
Achieve budgeted growth in SME Banking within agreed and approved business risk parameters.
Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
Manages credit quality standards through effective management of risk according to the banks laid down standards and procedures
Maintain accurate and up-to-date records of all actual and attempted customer interactions.
Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
Work in close partnership with Business Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with the required procedures
After considering of individual case merits, recommend credits for approval by relevant authorities.
Monitor existing portfolio performance to ensure PAR is within the acceptable bank’s standards.
Ensures that all new business are in line with KYC and CTF laws and regulations and customer information is regularly updated
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
Creating meaningful partnerships and knowledge/resource sharing, creating a supportive team environment to deliver results and bring out the best in team members
Any other official duty that may be allocated by the line manager from time to time.
Key Competencies and Attributes
Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
Goal focused and able to spot business opportunities.
Goal focused and able to spot business opportunities
Builds networks and maintains strong relationships
Has passion and drive to achieve results under difficult circumstances
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others
Drives high performance in teams.
Ability to develop productive working relationships and achieve results with deadlines.
Qualifications
Bachelor’s degree in Commerce/Business related field.
Master’s Degree or Professional qualification in Banking or related field is a plus.
Comprehensive understanding of the SME market, external environment, and sector business
Fundamentals.
Strong presentation skill set
Good analytical skills
Knowledge of Corporate Banking products
Highly effective communication and collaboration skills
High level of cooperation with others and is responsive to the bank’s and team’s needs
AMC/CFT training/knowledge.
Have a minimum of 7 years working in the Banking Industry; 2 of which must be in a senior management position.
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