Senior Manager – Managed Security Services Systems Administrator Officer HR Service Delivery

Job description
We are pleased to announce the following vacancy within the `Cyber Security Department within the wider Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of Department – Cyber Security, the Managed Cyber Security Services Senior Manager is the key player in the Managed Cyber Security Services Team for the client, serving as the delivery management focal point for operational governance and oversees the day-to-day activities of the delivery team.
The Managed Cyber Security Services Senior Manager will oversee the Managed Cyber Security Section, in developing and maintaining the overall service delivered by the team to its clients, ensuring the services delivered meet the client requirements, support the overall business plan and are cost effective, ensuring the section is meeting its strategic objectives.
Also in this role, the Managed Cyber Security Services Senior Manager will be accountable for all initiatives geared towards the building and maintenance of the services that will be delivered as part of the overall Section. The Senior Manager will lead in the management of all tasks, working with service delivery teams, peers and clients to ensure that the information and services implemented are delivered and operating smoothly. S/He will manage all commercial & technical aspects of the sales cycle, and will play a leading role in the development of the Managed Security pre-sales organization.
Detailed Description

The person in this functional role will need to be knowledgeable in all aspects of commercialisation, design and implementation of complex security value propositions.
Provide oversight and management for operational Managed Cyber Security activities, processes and polices as required
Work to build out and enhance a team of Managed Cyber Security Services professionals
Own strategic accounts where onsite personnel are deployed
Perform regular portfolio reviews and status updates
Oversee sectional tasks as they seek to leverage existing Cyber Security Infrastructure to deliver solutions that solve customer problems
Create a climate that fosters research and development (R&D) efforts in the Managed Cyber Security space, thus channelling input into the departmental Cyber Security
Strategy & Innovation Roadmap
Act as a primary liaison within the Cyber Security department, working with service delivery teams, peers and clients to ensure that the information and services implemented are delivered and operating smoothly

Requirement

Bachelor’s Degree in Electrical Eng./Computer Science/Technology Management (or equivalent) from a recognised university;
At least one professional Information Security Qualification: CISM/CISA/CISSP/CEH/CCSP
At least 6+ years of experience in managed services leadership experience with security or Infrastructure Service offerings for enterprises, ideally in a cyber-security setting.
Hands-on experiencing in building out and enhancing a team of managed services professionals
Prior supervisory or technical team lead experience
Experience in crisis management
Proven hands-on experience in Microsoft & *nix Operating Systems
Advanced Networking Competencies: CCNA/CCNP
Experience in the use of vulnerability assessment tools
Proven experience in Security Information & Event Management Platforms: e.g. Splunk, ArcSight, QRadar, etc.
Proven experience in Cloud Technologies: Cisco UCS and VMware (or equivalent)
Broad familiarity with Security Technologies within other disciplines is a definite bonus
Familiarity with Information Security Management Systems and Standards (ISO 27001, PCI-DSS, etc.)
Working knowledge of the broader threat landscape and the ability to distil technology trends, and explain complex behaviours in simple terms
Working knowledge of cloud-based platforms (e.g. Google Apps, MS Office365, VMWARE, ESXi, AWS, Salesforce, ServiceNow, Okta, OneLogin, Dropbox, Box, etc.).
Experience with POCs and Demos

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