Senior Manager/Front Line Marketing Lead

Job Description

At Safaricom, we’re passionate about transforming lives. As a dynamic community, it’s our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate and aim to be a digital-first, insights-led organisation that enables platforms and ecosystem partnerships. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive and make a real difference. 

What we’re looking for

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below;

Reporting to the Cluster Lead – Front Line Marketing, the role holder will lead the development and execution of tailored customer strategies and propositions, aligned to consumer, shopper and customer opportunities. This entails being the interface between Commercial Units, Segment and Brand marketing and creation of alignment with the Channels Organization/Frontline to attain brilliant execution  

Job Responsibilities. 

Marketing

Insights: Customer and Shopper insights that drive strategic planning and touch point execution including “nuances” in the market
Strategy and Planning: Clear, simple category, customer and channel strategies that are National and Regional with focus into few channel segments and customers
Activity Development: Develop initiatives that derive from those strategies led through excellent execution that deliver growth and value and competitive advantage 
Partnerships: Seek opportunities in the assigned portfolio to engage consumers on the brand to grow market share
Stakeholder Alignment: Link Mission imperatives with business strategies, tactical direction, and operational oversight
Go to Market: Work in close coordination with Segment Marketing, Product Owners and Channels Organization to develop a strong relevant portfolio strategy 
Execution: Lead execution and amplification of marketing plan for assigned portfolio 
Go to Market: Work in close coordination with segment and brand marketing to develop a strong relevant portfolio strategy for Safaricom
Picture of Success: Deliver the market’s Integrated Activity Planning (IAP) process thereby ensuring that assigned Channels have high quality customer programs, materials & assets to deliver value to Safaricom 
M&E: Provide leadership to ensure that marketing activities are fully integrated and deliver brand and business objectives while ensuring the proper tools, systems, calendar, resources and metrics for maximum effectiveness
Budgeting: Manage the Marketing budget for respective Channel

Partnerships and Stakeholder management 

Work with internal teams and external creative / media agencies to develop marketing strategies and plans that increase awareness, penetration and / or purchase frequency 
Partner with Sales and Customers to execute best-in-class strategies and win the sale in an omni-channel environment; understands how to maximize the business in respective Channel and collaborates to deliver results

Project Management 

Manage projects on time and on budget as well as exhibits decision-making abilities around investment alternatives that mitigate risk and maximize return

Qualifications;

Degree in a Business-related field
6 years management experience in Sales & Marketing 
Experience leveraging data and trends to generate insights and transforming them into marketing innovation
Deep understanding of total commercial spend, experience managing large marketing budget and media investment decisions
Experience leading marketing communication & execution projects

Desirable 

Post graduate certification in Sales & Marketing will be an added advantage
Shopper/Customer Marketing
Experience in Sales Distribution will be of an added advantage 
Ability to influence and lead within and without function
Demonstrate critical thinking by analyzing data and synthesizing learning into insights and action to drive innovation in media mix decisions and strong business results.
Action-oriented with the ability to think and react quickly to changing circumstances
Strong sense of urgency, even when managing initiatives with long lead times, adaptability, and flexibility to meet changing priorities and adjust to different management styles

Apply via :

egjd.fa.us6.oraclecloud.com