Job Purpose Statement
The Senior Manager, Core Banking Support role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank’s Core Banking and related system Operations. This includes developing, maintaining, supporting, and optimizing Core Banking Operations. In collaboration with external vendors, system experts and information security experts the Senior Manager, Core Banking Systems Support will schedule and direct activities to resolve core banking software and service problems in a timely and accurate fashion.
Ideal Job Specifications
University degree in computer science. Master’s degree would be an added advantage.
ITIL Intermediate and other relevant professional qualifications in ICT field.
Project Management Certification: PMI or Prince 2
Six years’ experience in Application support in medium to large organizations.
Six years’ experience supporting T24
Four years’ experience in Database Administration – Oracle, MySQL and Microsoft SQL
Four years’ experience in Core Banking Software Design and Development
Three years in a supervisory role.
Working experience in a bank or other financial services organization.
Experience in Management of Support Contracts, RFP’s and Third party support providers.
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