Duties
Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem¿to prevent faults occurring.
Carry out missions for new installations and routine maintenance tours of ICT equipment.
Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
Add and remove users from the Networks.
Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
Draft mails and memoranda on ICT matters.
Assist in the drafting of technical documentation on radio equipment operating procedures
Certify invoices and delivery notes and pass for payment.
Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
Carry out administrative duties, within the area of competence as assigned.
To decide on appropriate resolution to incidents.
Escalating incidents where they cannot be resolved at the office level
Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G52 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Certificates and/or Licenses
Telecommunication Information Technology.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Relevant experience in the ICT field.
Desirable
Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection an asset.
Apply via :
unhcr.wd3.myworkdayjobs.com
