Department: Operations Department
Based in: Global Services Hub, Nairobi, Kenya
Reports to the Senior Operations Director
PSI seeks trecruit a dynamic, self-driven and results oriented individual tjoin the team at the Global Services Hub (Nairobi). The successful candidate will be responsible for the overall management and implementation of PSI’s Human Resources (HR) Policies, Procedures, Guidelines and Tools management . S/he will work with the Senior Operations Director and the relevant HR Business Partners at Headquarters tensure that organizational HR policies and procedures are adapted tthe specific context of each category of staff and are that all staff are informed.
The Sr. HRM will conduct training on site for national HR staff and others and facilitate development and implementation of appropriate HR management responses including plans and Standard Operating Procedures that fits PSIs Global Services Hub (Nairobi)’s policy and standards. S/he will provide expert HR advice tall levels of PSI staff working in the Global Services Hub ( Nairobi). The Sr. HR Manager, is responsible for the selection and hiring of the national HR staff and leading the overall HR functions including work- force planning, recruitment, staff administration management, staff development, etc.
Sounds interesting? Read on!
Your contribution
HR Planning:
Develop a HR strategy for the Hub which is in line with the organizational goals and objectives.
Develop and implement a manpower planning helping the new/existing departments thave the needed staff with the right competence on time, both national and international.
Devise and implement metrics as and when needed
Hiring and Recruitment:
Oversee full-cycle recruitment process and directly recruit senior-level positions; Employ traditional sourcing strategies, actively network and employ innovative, creative recruiting methods thire the best talent
Facilitate and coordinate recruitment and selection process according tPSI policies and procedures; set in place the recruitment team as appropriate.
Coordinate recruitments and orientations/transition of both new/ transferring staff.
Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy and consistency
Coordinate vacancy posting in internal and external media as appropriate.
Coordinate interviews and provide interview outcome summary.
Review all job offers and contracts and ensure internal equity
HR Administration and Compliance:
Co-Lead implementation for PSI’s Global HR Operating Policies and Procedures
Oversee HR-related administrative duties and ensure they are compliant with existing legal and government reporting requirements
Ensure PSI is in compliance with all labor laws, and minimization of legal exposure.
Ensure the National Staff Handbooks are developed and in place; Review of policies and procedures, making recommendations
Ensure, File and update of all head office staff personnel and statutory documents and ensure that all staff information are properly kept, updated and confidentially maintained
Monitor and coordinate staff contract management.
Lead exit management procedure tensure seamless and positive transition for departing employee
Serve as an ambassador and champion for PSI : Standards for Business Ethics & Code of Conduct; escalate arising code of conduct issues tthe relevant Senior HR Business Partner for additional support and tensure issue is resolved and appropriate follow-up is carried out
On an as needed basis liaise with the local legal counsel on HR issues that requires legal interpretations
Represent PSI in HR consortiums and INGOs cluster meetings
Compensation and Benefits Management:
In partnership with the relevant HR Business Partner/ Senior Manager Compensation & Global Mobility, define and review the Hub’s salary structure and benefits plans and communicate changes or updates
Facilitate administration of staff benefits and compensation as stipulated in the HR policies
Ensure the processing of the monthly HR payroll documentation on timely basis ensuring completeness and accurate documentation
Ensure that all exiting staff clearance forms are submitted before final dues are processed.
In collaboration with the finance team, ensure all staff are properly oriented and trained on the completion and submission of monthly Timesheets.
Performance Management
Lead the performance management process including creating a plan tmanage annual reviews, conduct training on goal-setting, utilize budgets torganize development activities and work one-on-one with managers and employees
Coordinate and ensure timely completion of the annual performance evaluation process.
Coordinate and ensure timely completion of the annual merit plan process
Employee Relations and Discipline:
Lead all employee relations with professional grace; lead investigations tresolve issues/conflict in the workplace
Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
Maintain an effective negotiation process and harmonious employee/employer relationship
Advise supervisors in determining appropriate disciplinary plans of action
Staff Welfare:
Develop supportive plans of action for staff care, ensuring a comprehensive approach tsupport the well-being of staff and foster a positive working environment. Recommendations in this plan should address actionable activities and advice tsupport the morale and the social, physical, and psychological well-being of staff.
Work tactively engage in building trust with staff at all levels and in all roles.
Develop, gather and distribute Stress and Trauma Management (STM) educational reading and materials tall staff on a regular basis.
Develop & coordinate staff care services with other local agencies and professional organizations
The basics
Master’s Degree in Human Resources or Bachelor’s Degree required
Postgraduate Diploma in Human Resource Management.
Should have a minimum of 6 years of experience in human resources Management.
Certification and membership with the Institute of Human Resource Management (IHRM).
Demonstrated ability tidentify, recommend and implement best practice approaches that deliver rapid, consistent, high-quality HR management and service provision in a fast paced organization
Proven abilities teffectively work with local legal counsel and government departments trapidly identify host country legal requirements, for expatriate and national staff, negotiate approvals and constructively resolve HR legal issues.
Superb written and verbal communication skills required. Capable of managing conflict and conflicting views.
Must have work authorization for Kenya, PSI will not sponsor work permits.
What would get us excited?
A Senior HR manager in an organization with an international workforce spread across the globe.
Broad-based HR managerial experience
Solid knowledge of the Kenya labour legislations
