Franchise Standards Compliance:
Regularly review and assess franchisee operations to ensure compliance with established brand standards, policies, and procedures for quality, sales growth, customer experience and operations.
Conduct on-site inspections and audits to verify adherence to operational, marketing, and quality standards.
Drive adoption of Jibu technology
Franchisee Relationship Management:
Build and maintain strong relationships with franchisees.
Act as the main point of contact for franchisees, addressing their Communication and Training:
Develop and implement communication strategies to keep franchisees informed about Jibu policies and updates,
Coordinate and conduct training sessions for new and existing franchisees.
Conduct training sessions to educate franchisees on brand standards, operational best practices, and any updates or changes to guidelines.
Evaluate the success of training programs based on franchisee performance
Performance Monitoring
Support franchisees in target setting and business planning to deliver on volume targets for all products
Track and analyze franchisee performance metrics mainly growth in volumes (all products), new customer acquisition, retention rates, and rell rates.
Identify areas for improvement and provide guidance to franchisees on enhancing their business operations.
Feedback Collection:
Gather feedback from franchisees regarding products, services, and operational processes.
Compile and analyze feedback to identify areas for enhancement.
Continuous Improvement of franchise operating manual and network monitoring:
Work closely with the management team to identify opportunities for enhancing franchise standards and operational efciency.
Propose and implement improvements to the compliance monitoring process based on industry trends and best practices.
Issue Resolution:
Investigate and resolve disputes or issues related to franchisee compliance, working collaboratively with other departments and franchise partners.
Collaborate with the Country Manager and internal departments to address and resolve legitimate issues raised by franchisees to the franchisor (JibuCo)
Market Analysis:
Monitor market trends and competitor activities to provide insights for franchisee success.
Collaborate with the marketing team to develop strategies that align with market demands.
Experience Requirements
Proven experience in franchise management, business development, or a related eld.
Able to concurrently lead, track, and prioritize multiple projects to success
Leadership experience and able to inspire, motivate and mobilize diverse teams to achieve a common goal
Highly motivated to Get Things Done in an autonomous and independent matter
Strong entrepreneurial and business instincts
People and social skills to maneuver difcult conversations, negotiate with business partners
Able to represent the Jibu Brand and comfortably communicate decisions from managements to the franchise network
A self-starter and initiator with an intrinsic motivation to perform
Prociency with Microsoft Ofce suite including Excel, Word and Powerpoint
Perfect written and spoken English and knowledge
Please apply by submitting your application via jobs@jibuco.com
Apply via :
jobs@jibuco.com