Key Responsibilities
Strengthening and innovating our product offering
Support the Director of Delivery in overall offer strategy development and implementation, and thought leadership of TBI’s Delivery offer and methods
Identify game changers and lead creative, context specific processes to push the frontier on delivery solutions
Ensure feedback loops between the implementation of our delivery offer with areas like strategy, policy, strategic communications and private office functions
Work with other the sectoral team (e.g. Economic Prosperity) to strengthen our delivery offering when a sectoral lens is required
Champion and directly support the design, mainstreaming, and adaptation of new delivery solutions in various contexts. This includes but is not limited to data-driven prioritisation (e.g., data analytics for granular targeting), combining design thinking, behavioral insights and data science with delivery planning tools (e.g., delivery labs and sprints), and clear line of sight and tools to scaling up results (e.g., pay-for-success contracts, outcome funds, results-based financing)
Delivery initiative quality assurance and thought partnership
Provide expertise input, thought partnership, and advise to Regional Directors, Country Directors and Advisors on their strategic plans, performance management and resource planning for delivery projects throughout and at critical milestones
Support to country teams to ensure end-to-end impact of Delivery projects and utilisation of TBI Delivery best practices and tools, methods, approaches
Support project teams to assess need and build capacity of government counterparts to effectively implement their Delivery strategies transformation agenda, including technological transformational initiatives
Support portfolio growth and provide surge support to Regional Directors, Country Directors, and the New Business and Impact Team in Delivery projects scoping and setup
Lead diagnosis of implementation capability and key drivers to deliver on senior leaders’ national development priorities
Facilitate high level discussions with senior government counterparts on TBI’s support areas and jointly define and agree on TBI’s scope of work, and work through the available options to ensure delivery
Lead, or contribute to scoping exercises and develop a clear understanding of governments’ overarching vision, implementation challenges and opportunities
Support business development efforts with technical expertise and inputs in collaboration with the Business Develop & Income team, Regional Directors, Country Directors and other sectoral teams
Maintain intelligence on market needs, competition, and market gaps in the Delivery ecosystem
Strategic Partnerships
In collaboration with the Strategic Partnerships and Initiatives team:
Lead establishment of productive partnerships by ensuring TBI’s proprietary delivery methodology, impact on the ground, and strategic priorities are well reflected in the program of work
Support the development of and nurture relationships with strategic partners, existing and potential
Develop annual plan to support implementation of strategic partnerships relevant for delivery practice
Collaborate with internal stakeholders to strengthen TBI’s overall approach to Delivery partnerships, including having efficient approaches for partnership knowledge management
External Thought Leadership
Continue to position the practice and TBI as a thought leader in this space
Be a spokesperson for TBI on the key topics of Delivery. Be a recognised thought leader among the sector ecosystem including participating on panels, writing blogs and articles, and networking strategically
Build strategic relationships with global leaders and political changemakers to support the relevance, and for fundraising, business development, thought leadership, policy influencing and programme delivery
Support building out of the Institute’s network of exceptional external advisors who can provide tactical surge support on critical programme milestones and input into our asset evolution
Contribution to wider TBI
Quickly become a valued and supportive go-to expert across the Institute on matters of Government Delivery
Contribute to the wider Institute including learning and development, connect with global staff, support institute-wide initiatives etc
Person Specification
This is a role in a fast-paced globally situated team working out of different geographies and in complex policy areas. We are looking for candidates with proven track record of leadership and delivery in the public or private sectors, in multiple country contexts, who can demonstrate the following:
Experience leading a Delivery Unit and/or supporting the set-up of Delivery Units in multiple countries with demonstrable success in achieving tangible outcomes for citizens
Extensive experience in a leadership role, cutting across centre of government, delivery, and/or management consulting globally (including in Africa and developed country contexts)
Ability to work and interact at the highest levels of political decision-making structures in Governments and to support the emergence of trusted relationships
Strong political acumen and able to rapidly develop an understanding of the needs of senior officials
Highly developed analytical skills that can be deployed in a range of contexts
The ability to work in the face of a range of competing views and priorities, possessing highly developed negotiation skills
Exceptional communication, drafting and presentation skills
Strong team player with excellent soft skills as well as flexibility to help where needed
An ability to work independently, think strategically and translate strategies into concrete and implementable plans; an acute attention to detail, as well as organizational and communication skills
Proven ability and experience leading and managing people and teams
Experience with project development and project management
Able to motivate and influence others, including TBI country specific roles, as well as funders, government counterparts and partners
Willingness to travel extensively, sometimes at short notice, in particular to TBI’s countries of operation
Strong sense of ethics, discretion and perseverance required
Experience of living and working in developing countries is strongly desirable
Fluency in English is required. Fluency in French, or other relevant business languages is desirable
Closing: 24/12/2022
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