Job Description
As a Senior Communication Specialist, you are responsible for providing communication support to Booking.com Partner Services. As part of the Partner Services Internal Communication Team, you will report to the Manager Internal Communications Partner Services, being his/her deputy as well.
You bring proven employee communication experience, supporting internal stakeholders to deliver on internal messaging, events and communication tools across a global multi-office environment.
In your role, you will be passionate about developing and executing communication plans that will translate specific business priorities into creative and engaging communication strategies and tools, tailored for the employee and helping to bring the unique culture of Booking.com to all offices.
You will act as the natural team leader – primus inter pares – and the first to answer operational questions by team members. You share your knowledge and experience with the team members and help them to develop and grow in their roles.
B.Responsible:
Deputy Manager Internal Communications PS during absence
Advice the Manager Internal Communications PS regarding internal communications strategy, crisis communication, team development and new media/communication tools
Develop and deliver creative, engaging and impactful communication plans to Booking.com employees, linking to the strategy and culture of the whole business
Support the production of communication collateral, including newsletters, fact sheets, FAQs, Web and social media sites, and events for employees and stakeholders
Actively source, measure and present employee feedback to your communications team and (local) management in order to increase impact and employee engagement worldwide
Champion effective, conscious communication and drive best practice standards across all communication activities
Constantly measure and re-calibrate communication activities for impact and engagement
Work in collaboration with other Booking.com internal communication teams to deliver a unified Booking.com voice and ensure maximum impact of communication efforts
B.Skilled:
5+ years experience in internal communications, working in teams, preferably in a fast moving, global industry or start-up company
5+ years experience in developing and executing communication plans
Bachelor’s degree preferred
Basic management skills
Empathic, team builder, natural leader, passionate, creative, enthusiastic
Excellent verbal and written communication skills, together with strong copywriting skills in English (preferably native)
Strong organizational and project management skills
Ability to translate business strategies into practical solutions that optimize communication channels
Ability to influence and align stakeholders and define clear goals and progress
Ability to work independently to plan and prioritize workload in line with business needs
Strong employee experience focus and proactive attitude
The hiring company Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. Booking.com BV is looking for a Sr. Communication Specialist – Partner Services in Amsterdam, the Netherlands. All references to “Booking.com” refer to Booking.com BV.
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