Job Purpose:
BA / Tech Lead will be responsible for the acquiring aspects of the Fleet and Payment Program in the context of the overall solution Blueprint and the Program. Role will report to Program Solution Architect.
Distribution Dimensions:
Central Group position
Principal Accountabilities:
Technical Responsibilities
Will work with Vivo Energy selected vendors on following aspects and will take responsibility to define and deliver:
Terminal Strategy for the Markets in scope, inc supportability and field maintenance aspects
Implementation of the Terminal Management System in the context of the payment blueprint
Terminal architecture and application design to support automation integration
Terminal hardware & application design to support multiple connectivity technologies (including fallback) aligned to Retail Telecoms Convergence Strategy
Development of the Terminal application to support desired Methods of Payment
Development of the terminal strategy and configuration to support multiple terminal to Host applications
Implementation of the EPS, required configuration and parameters to cater for Card management requirements of the Program
Implementation of the off-line processing cards acceptance in the context of the Program
Terminal to Host integration in the context of the Program
Implementation of the required network changes to support target operating model
Deployment of the terminals and overall acquiring architecture
Terminals asset management
Terminals security key and HSM management
Service design and transition to the target support model – taking into an account a multi-application business model
Produce Terminal Usage guides aligned to VE Business processes and HSSE requirements
Good understanding of compliance requirements at Terminal and Switch level for open and closed loop acquiring platforms
Business Analysis Responsibilities
Vendor management for defined deliverables within the program
Works with users and key stakeholders to elicit high-level requirements and capture business needs
Clearly articulates, documents and manages business requirements and business processes
Functional Specification support in terms of input, review and approval.
Change Request Management
Assesses the risks of various solutions and prioritizes competing business demands
Data management – technical go live and business / operational migration
Test cycle support in terms of facilitation and execution, test scripts creation / contribution and defect tracking and resolution.
Business Case validation for any requirements not supported natively by the solution
Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
Provide support to Change Manager regarding CIA, Training, and business readiness tracking.
Engages with knowledge workers to incorporate usability and user interface needs when designing systems
Proactively resolves customer satisfaction issues
Defining and documenting the detailed cutover process for Retail site taking into account legacy and target system and stakeholder requirements.
Supporting Deployment and Hyper care
Time allocation across both Technical and Business Analysis responsibilities:
20% capturing business needs and shaping requirements through dialogue with business sponsors,
20% understanding and eliciting end-user requirements and relaying them to technical teams
20% working on solution design and coordinating with the technical teams to ensure delivery
15% project management (specific activities: CRP planning & execution, rollout planning, requirements traceability maintenance)
15% integration planning/dependency management/business process mapping, and
10% supporting system testing and deployment activities
Requirements
Job Knowledge, Skills & Experiences:
Must be fluent in English, French is an advantage.
Broad IT domain experience in three or more of the following areas IT areas: Business Analysis, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Payment solutions (Cards and Mobile).
Bachelor’s degree in any field, preferably Bcom, Computer Science or Information Systems
Understanding of payment systems (mobile, payment terminals and cards) will be an added advantage
Strong experience in requirements gathering and business analysis.
Demonstrated ability to communicate in both verbal and written communication
Demonstrated analytical skills
Basic understanding of information technology and business concepts
Problem solving and strong communication skills
Previous experience with Fuel Card systems is an advantage
Apply via :
apply.workable.com
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