Reference Number: OC/2020/001.
Overall Job Purpose: The position holder will be responsible for growth of after sales business in coastal area – Increase spare parts market share and Increase key business growth in the workshop.
Reports To: Head – After Sales.
Key Responsibilities:
Spare Parts:
Grow the spare parts business and ensure FY ABT is achieved as per target.
Ensure aged inventory reduction for each FY as per requirement.
Staff development: ensure staff development is carried out as per required set target.
Prepare timely and quality reports for the functional reporting lines
Achieve fill ratio of parts to the workshop and counter sales.
Ensure network development across the country to enhance spare parts sale.
Manage stock levels delivery times & transport costs.
Managing of spare parts and warehouse.
Perform other related duties as assigned.
Service:
Managing workshop parameter to improve CSI.
Effectively manage workshop team to achieve saleable man hour.
Reduce repeat concern by direct guidance and close supervision technicians to do the job assign to them.
Manage branch working capital in conjunction with the Financial Controller; Control inventory and debtors as per company policy
Follow up debtors on a regular basis to maximize payment collection for workshop repairs.
Develop Tata Network in Mombasa to improve revenue
Institute mechanisms to improve on same day delivery in the workshop.
Improve vehicle through bay/day.
Ensure timely and quality reporting through the INCADEA system.
Improve workshop performance through effective reporting and communication.
Maintain tools & equipment to improve work quality.
Daily weekly and monthly workshop technical reports to line manager.
Achieve profitability as budgeted in the ABP FY.
Minimum Qualifications and Experience
6 years’ hands on experience in the workshop
Degree or Masters in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or a related field.
Desired Profile
A person who has handled service business independently
Descent knowledge of automobile spare parts and computer literacy ( mandatory).
A Person who has hunger for new challenges and capable of bringing new business opportunities will have an advantage.
A Person from Mombasa coastal region is preferred but other candidates who would like to relocate unconditionally can apply for the role
