Job description
Responsibilities
Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
Contributes to the delivery of integrated solutions that address customer needs
Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
Analyzes data from product delivery projects and reports on performance relative to success metrics
Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks
Experiences
Moderate professional experience in financial services, cards, payments or another related field
Understands MasterCard’s product delivery process
Experience working at MasterCard facilities and on Customer business locations
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
