Responsibilities
Typing and responding to emails and any enquiries and making use of email system (Outlook)
Company administration
Managing service providers (internet, office-cleaning etc.)
Co-coordinating car usage
Develop and implement simple office procedures
Creating and maintaining an orderly environment in the Head Office to facilitate productivity
Ability to multitask
Greet customers and direct them to the appropriate departments or individuals.
Maintain general company record systems and filing systems.
Organise, paperwork and scan it for digitalization
Keep and maintain office diary and follow appointments as diarized.
Arrange meeting room and conference facilities Schedule also attend meetings, create agendas and take minutes
Order and maintain stationery and equipment
Use content management system (CMS) to maintain and update website
Arrange in-house and external events.
Preparing completion documents for customers who have completed plot payment for the purposes of Title processing.
Alert customers when their documents are ready for collection
Present Titles and relevant documents to clients.
Send weekly messages to clients via advantas
Screen documents and set up conference calls and take messages
Qualifications
A distinction in Secretarial Studies (KNEC) certificate preferred.
Events organization skills/project management.
Minimum of 2 years’ clerical experience in a busy environment preferably in real estate.
Excellent organization and diarizing skills
Ability to write business letters and documentation in good business English.
Knowledge of specific software programs, including Word, Excel, Adobe Acrobat etc
Experience maintaining and prioritizing a manager’s calendar
Exceptional verbal communication skills