Job description
Role Purpose:
The School Trainer (Bakery/Pastry) is responsible to ensure train the new joiners and current staff in the Bakery/pastry store team by developing theorotical content and practical programs inorder to make them ready and improve their skills and knowledge in the section.
Role Details – Key Responsibilities and Accountabilities:
Develop and deliver theoretical and practical training programs based on the identified Training and Operational needs.
Develop Training / Modules linked with school concept, review and improve consistently existing modules.
Ensure that all Training Material / Modules content is overall in line with company and communication strategy.
Analyse and report the efficiency of training programs, and how they contribute to the progress of employees.
Identify employees with high potential, growth and propose for further development.
Analyse the performance of students, and growth within the training structure (3 months).
Follow up trainee progress after deployment and their progress in their respective stores.
Exchange experience and skills with the trainees and stores in order to evaluate and improve the value of training programs.
Manage and coordinate all administrative work related to Trainings.
Conduct or arrange for ongoing technical training and personal development classes for staff members.
Conduct and arrange on-the-job training for new hires.
Monitor the operational implementation of training conducted.
Qualification, Experience & Skills Required:
Skills:
Good knowledge of products in the section (bakery and pastry).
Excellent business communication and presentation skills.
Good Knowledge of different training methods and tools.
Customer Service Orientation.
Time Management.
Knowledge of MS Office applications.
English (Full professional proficiency – Required).
Country Language where applicable.
Minimum Qualifications/Education:
Bachelor Degree required.
Minimum experience:
5+ years as Trainer.
3+ Retail operational work experience.
go to method of application »
