Department
Corporate Support Services
Division
Information and Communication Technology
Location / Work Station:
Nairobi
Supervisor
Assistant Manager – ICT
Job Summary:
SAP Basis Administrator provides technical support and leadership for SAP systems, which will include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration.
Key Responsibilities:
Manage SAP HANA system environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, QA and Production)
Perform core SAP BASIS functions (e.g. OSS Note corrections, support packs, kernels, transports)
Recommend and manage SAP HANA System upgrades, client copies and system refreshes.
Ensure Business Systems have the appropriate technical architecture for scalability.
Perform systems Capacity Planning (Sizing), High-Availability & Disaster Recovery setup, Backup & Recovery Strategy, Storage systems.
Support the team in responding to auditor requests/questions and providing necessary IT substantiation of system controls.
Provide user level application support by responding to problems, debugging systems and troubleshooting to correct the problems as needed.
Provide customer service (level 2/3 help desk) for SAP issues both via phone and in person.
Coordinate communicate and support SAP downtime requests for server maintenance and system implementations.
Work closely and collaboratively to support ABAP/FIORI developers and functional consultants.
Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
Academic Qualifications
Bachelor in Computer Science , Computer Applications , Information Technology , Engineering or any relevant discipline
Professional Qualifications
Must be SAP Certified Technology Associate – System Administration
Must be SAP Certified Technology Associate – Sap Hana
Certification in any Linux operating systems
Relevant Work Experience Required
3-7 Years’ active Basis experience in a Technical Architecture (BASIS and Security) role supporting SAP ERP Systems using Solution Manager.
3-5 years supporting SAP HANA, Sybase and Fiori systems
Technical Skills Required:
Deep understanding of SAP HANA technical infrastructure and integrations with SAP and non-SAP systems
Must have performed the role of a BASIS lead person in at least two(2) medium size SAP ERP implementation projects
Strong cross function knowledge in the following areas: HCM, MM, PM, FI/CO, SRM
Excellent understanding of the SAP development environments, ABAP/4, Web IDE, SAP Mobile, SAP Fiori
Knowledge of the HANA and Sybase database environments
Strong Windows and Unix/Linux knowledge
Experience with BW, Portal, Solution Manager, BOBj, Unicode, and Disaster Recovery.
Demonstrated value-added expertise in specialty areas of SAP technology.
Key Competencies
Good verbal , written and presentation skills
Ability to work in a fast paced dynamic environment with virtual teams
Should be a self-starter with ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
Should be able to work independently and take initiative to find/develop solutions for business requirements.
Excellent organization and time management skills
Effective Communication both to technical and non-technical teams.
Ability to work independently and with a team.
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