Job Purpose Statement
Provide support and analysis to the business by performing day-to-day hands-on activities such as analysis, design, configuration, testing, and training for SAP modules including FICO, MM, Ariba, and related systems. Engage with business users and owners in Finance and Procurement to gather requirements, translate them into SAP configurations, recommend best practices, and offer insights to optimize system functionalities for better business outcomes.
Key Responsibilities
Provide Group Support for all SAP Functional support on Procurement and Finance
Manage the Group’s SAP ERP (FI, MM, Ariba) Projects Coordination and Support, SIT, UAT and OAT testing & Support go-live activities in SAP ERP.
Provide speedy closure of the SAP FICO , MM and Ariba issues and problems resolutions as per NCBA SLA.
Provide SAP Functional (FICO, MM and Ariba) system improvements and error corrections in the
assigned SAP functional domains as per SAP industry best practices.
Ensure optimal /maximum availability of the FICO , MM , Ariba & optimise usage and promotion of the NCBA Group SAP best practices. Perform system optimization, plan, install, support, maintain, upgrade and change IT Systems to ensure that the service provided by these Systems is within the agreed Service Level Agreements (SLAs).
Analyse SAP ERP User roles management, allocation and mapping to new/existing/changing users to Functional roles.
Provide Training & Capacity Building to Functional Business users and IT Technical Users whenever necessary. Support and troubleshoot end user training requirements, SAP access.
Responsible for data migration in functional area, interfacing with Centre of Authority and the requirements of SAP Data Services and oversee data cleansing, data extraction and data build.
Participate in projects and change control as directed by IT management and assist or execute special projects in liaison with Enterprise project management officers.
Responsible for implementing Group SAP Change Requests both functional and technical – towards improvement of business needs
Job Specification
Academic qualifications:
Bachelor’s Degree holder in Information Technology or Business/Accounting related; from a recognized University (min – 2nd class upper or equivalent).
Support and enhancement experience within SAP ECC6, Fiori and ERP.
Knowledge of SAP FICO – Financial systems modules with an emphasis on Finance, General Ledger, Vendor Master, Accounts Payable, Accounts Receivable, and Product Costing.
Knowledge of SAP Material Management modules with an emphasis on Procurement, SAP Sourcing and Inventory Management and Ariba
Professional training:
· Professional certification in SAP FICO or SAP MM and Ariba .
Desired work experience:
· A minimum of 5 years working experience in technology function in relation to SAP ERP Support – MM, FICO, Ariba
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