Key responsibilities:
Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
Assist in training new end-users on the Salesforce platform.
Grow the Salesforce skill set across the organization.
Maintain Salesforce databases and ensure data integrity.
Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.
Collaborate with various teams to optimize Salesforce functionality and improve user experience.
Competencies
Minimum 1-2 years of experience as a Salesforce.com administrator.
Proficient in Salesforce administration, with a focus on Sales Cloud.
Familiarity with Salesforce.com Admin tools (Admin I certification preferred).
Ability to manage multiple tasks simultaneously.
Excellent problem-solving skills and a customer-focused attitude.
Strong communication and interpersonal skills.
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