Job Description
We are looking for a trainable, flexible and results oriented individual to join our online sales team.
Responsibilities
Deliver products to clients
Ensure that products are well handled and delivered in good condition and in time
Extending customer service to Vivo clients by handling clients with professionalism
Upselling and cross selling products to clients
Giving clients feedback
Forwarding any customer complaints and following up to ensure they are solved.
Collecting payments from clients, issuing receipts and handing them over to the online store assistant.
Maintaining the delivery vehicle and ensuring it is serviced and insured
Coordinate with the online store in selling products.
Requirements
Must be a licensed rider (BCE license)
Proven track record as a rider
High school certificate
Able to effectively communicate in Kiswahili and English
Behavioral Competencies
Strong interpersonal skills
Integrity
Positive attitude
Enthusiastic and friendly
Willingness to learn
Responsible
