Job Summary
We are seeking a dynamic and results-driven Sales Representatives to join our team. The ideal candidate will be responsible for driving sales growth, building strong customer relationships, and ensuring overall customer satisfaction. This role involves a combination of sales, account management, and customer success responsibilities.
The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organizations in the Private, Public and Not-for Profit sectors.
Key responsibilities:
Sales Development:
Identify and pursue new business opportunities in the corporate training sector.
Develop and implement effective sales strategies to achieve revenue targets.
Conduct market research to stay informed about industry trends and competitor offerings.
Client Relationship Management:
Build and maintain strong relationships with key clients and decision-makers.
Understand client needs and customize training solutions to meet their specific requirements.
Provide excellent customer service and act as a trusted advisor to clients.
Customer Success:
Collaborate with clients to ensure the successful implementation and adoption of training programs.
Proactively address client concerns, provide solutions, and ensure overall satisfaction.
Conduct regular check-ins with clients to assess ongoing needs and opportunities for additional training.
Cross-functional Collaboration:
Work closely with the marketing team to develop targeted campaigns and promotional materials.
Collaborate with the training and development team to ensure the delivery of high-quality programs.
Provide feedback to internal teams based on client interactions for continuous improvement.
Sales Reporting and Analysis:
Maintain accurate records of sales activities and customer interactions.
Generate regular reports on sales performance, customer feedback, and market trends.
Analyse data to identify areas for improvement and implement strategic adjustments.
Other duties as assigned
Qualifications and Experience
Bachelor’s degree in Business, Sales, Marketing, or a related field.
Proven experience in Sales, Customer success, or a related role, preferably in the Corporate training industry.
In-depth understanding of healthcare training programs and consultancy services.
Results-oriented with a track record of meeting and exceeding sales targets.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.
Exceptional communication, negotiation, and interpersonal skills.
Ability to work independently and collaboratively in a team-oriented environment.
Results-driven attitude with a focus on achieving and exceeding targets.
Proficiency in using CRM software and other business development tools.
Ability to work independently and as part of a team.
Exceptional problem-solving and analytical skills.
At least 2 to 3 years’ experience in any fast-paced company. (Preferably a corporate training organization).
Advanced skills in MS Office, PowerPoint, and Excel.
High level understanding of computer technology.
Proven track record of successfully meeting sales quota preferably over the phone
Analytical mind and great business sense
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Your application should be sent to hr@indepthresearch.org to us on or before CoB Friday, 7th February 2024. Quote the JOB TITLE on the subject of your email.
Apply via :
hr@indepthresearch.org
