Accountabilities for the Sales Job
Provide exemplary service to all walk in clients in order to ensure repeat and up sales through client satisfaction.
To be polite and courteous to customers at all times.
Exemption customer service
Provide customer service to existing or potential customers by answering questions, providing product knowledge and information.
To help maximize sales & achieve sales targets set for the boutique
Allow the operations to run smoothly for existing customers and help bring in new customers.
Maintain an awareness of all promotions and advertisements
Develop and increase customer base through sales and marketing efforts
Perform clerical and administrative activities in support of the sales.
Ensure that the boutique is clean and presentable at all times
Carry out regular spot checks on stocks, pricing and other communications
Retrieve supplies and merchandise from the stockroom and set up displays.
Ensure that all products in the boutique are marked correctly with a price tag.
Take inventory on a regular basis and place requisitions for stock re-ordering.
Receive and handle customer complaints in the most professional way possible.
To attend all meetings and trainings whenever scheduled
To work as part of a team and assist colleagues whenever necessary.
Any other duties assigned to you.
Qualifications for the Sales Job
Bachelor’s Degree in communication/ business administration or Sales and Marketing. Customer Service training will be an added advantage
Minimum of two years’ experience in a busy, fast paced retail environment.
Computer literacy
Key Skills:
Ability to multi task
Good interpersonal skills
Ability to establish and maintain effective working relationship with co-workers, Customers, Suppliers and the general public surrounding our businesses.
Ability to effectively communicate orally and in writing
Managing multiple and changing priorities at once
Attention to detail and high level of accuracy.
Dependability
Independence
Successful Factors and Key Challenges
Increase and maintenance of clientele
Increase of sales in the market share
Be able to provide and give timely feedback.
Leadership competencies and behaviours
Innovative
Decisive
Good Communicator
Integrity
Results oriented
Self-starter.
Tools of Trade Required
Customer service and product training
Leave a Reply