Sales Representative

Customer Prospecting, Acquisition & Market Expansion

First-hand knowledge of and network building skills specifically for the markets of the counties of Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi (herein termed as Central Kenya)
Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
Actively execute the acquisition of the prospects as per the targets

Relationship Management

Build and maintain long relationship with the Customer to generate trust
Market and story tell our brands and products and services – existing and new

Customer Prospecting, Acquisition & Market Expansion

First-hand knowledge of and network-building skills specifically for the markets of the counties of Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi (herein termed as Central Kenya)
Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
Actively execute the acquisition of the prospects as per the targets

Relationship Management

Build and maintain long relationship with the Customer to generate trust
Market and story tell our brands and products and services – existing and new
Keep the customer engaged actively via virtual & in person client engagement

Customer-wise Sales Growth & Forward Planning

Managing primary wholesalers, importers and agents
Monitor key accounts performance and drive business optimization and growth in range, variety and frequency

Order Processing & Fulfilment Planning

Timely order placement into the system
Timely, collaborative communication with the relevant Teams
Proactive sharing of information with the customer
Develop and execute fulfilment plans with the customers

Market Insights & Learnings

Actively and dynamically know our consumers, customers, markets, competitors, opportunities
Learn from behaviors of customers/consumers to understand them better
Provide the Company with marketing/sales intelligence to drive market leadership
Have a good understanding and leveraging on local culture
Understand the customers business, their clients, the challenges, the pain points, and the areas of growth

Differentiation & Innovation Commercialization

Actively innovate offerings through in-depth and extensive customer and consumer driven insights
Proactively drive new offerings in the market execute commercialization

Drive Universe Depth & Spread in Markets

Execute sales and distribution plan for all business units in the focus regions as per this JD
Drive sustainability through the spread of multiple universe offerings in core markets and through key customers

Brand Positioning & Buyer Experience

Deeply understand and drive our Brands products & services in the market
Proactively engage with customers on brands and products all the time

Key Deliverables

Sales Growth

Achieve year round active business activity in the markets of Central Kenya
Drive Growth of 20% YoY for next 3 years for our Expansion business units
Drive Growth of 10% YoY for next 3 years for our Turnaround business units

Customer Acquisition & Market Expansion

Establish key customers across all expansion and turnaround business units
Cultivate and develop eco systems of primary users in expansion business units to enable brand differentiation

Brand & Product Differentiation

Drive brand awareness, loyalty, and growth through value propositions localized for the user base in each market

Sales Strategy Execution

Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business units
Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business units

Key Customer Growth Pathways

40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 years evenly spread across Expansion business units

Key Accountabilities

Sales Targets Achievement
Customer Base & Acquisition Growth
Sales Pipeline & Forecasting
Managing Credit Risk

Competencies & Qualities

Products, Sector & Market Knowledge
Excellent Sales and Negotiation Skills
High Trust Customer Relationship Builder
Multi-Cultural & Multi-Lingual
Results Driven
Market Learning Led

Key Expectations Of Candidate’s Impact To The Company

Uphold and live the Organization’s Core Values & Culture
Understanding the Company Strategy
Execute and Realize the Goals of the Company
Market Focus and Commercialization Approach
Customer Growth Driven
Problem Solving and Team Player
Self-Driven & Accountable

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