The purpose of this position is to promote sales and marketing efforts of the resort. This includes positioning of the brand and the generation of revenues consistent with the company objectives; developing and implementing the sales and marketing strategy for the resort in line with the company objectives.
Responsibilities for the Sales & Marketing Manager Job
Preparing an efficient and effective Sales and Marketing strategy and monthly business plan, working closely with the General Manager.
Developing, managing and coordinating the implementation of the sales and marketing strategy for local and international markets.
Involves in pricing, branding, and product enhancements for certain market segments.
Identifies key market segments, and establishes goals for existing and new key accounts through the establishment of detailed action plans for each segment.
Manages guests’ relationship and respond to guests’ reviews and feedback in a timely and professional manner.Coordinates the resort’s participation in local and international campaigns/exhibitions.
Knowledgeable about the competitive set and will be on top of market share statistics to maintain the resort’s competitive edge.
Efficiently manages sales and marketing budgets
Manages relationship between the resort and account base, including embassies, NGOs and corporate bodies.
Achieve best rates for the resort through active negotiations with sales and marketing related suppliers.
Requirements for the Sales & Marketing Manager Job
A minimum of four years’ experience in luxury hospitality industry with proven record of leading reservations, sales and marketing team.
A sales and marketing related degree with a focus on the hospitality / travel and tourism.
Proven organizational and communication skills
Knowledge of eZee system is an asset
Understanding of the local and international markets, along with strong trade networks in the local and international markets are essential.
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