Job Description
To respond to all inquiries within 24 hours.
To set up appointments and make personal sales calls, telemarketing and site inspections to all existing and potential accounts.
To entertain decision makers of accounts in the F&B outlets of the hotel and to take part in promotional activities with them.
To follow up on lost business and bring information about them to the knowledge of the department superior.
To negotiate with all customers and send out offers/contracts regarding individual and group business.
To contribute to following the conversion ratio of the Group Department.
To be aware of all market trends and share it to team so that a collective action can be implemented.
To plan and arrange business trips to expand market awareness of the brand in key source markets.
To attend the international fairs, roadshows maintain and build strong relations during these events.
To consistently interact with key clients focusing on high profile guests.
To maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.
To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
To seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.
To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
To come prepared on weekly Sales and Revenue meetings
To build and maintain good relations with all Accor Regional and Global Sales Offices.
To be aware of all fire, health, safety, emergency and security procedures in the hotel.
To keep the Director Of Sales promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
To adhere to the Department and Hotel’s standard operating procedures (SOP’s)
To ensure strict confidentiality of information in the Department and Hotel.
To carry out duties, projects and other assignments as required by Director Of Sales
Qualifications
Minimum 5 years’ experience in a sales position, preferably at a Premium hotel
Degree/Diploma in Hotel Management / Business Administration
Strong knowledge of Opera & Microsoft Office
Understands the local culture and have worked in the region
Fluency in English is a must
Additional Information
Strong leadership and interpersonal skills.
High level of integrity and professionalism.
Ability to handle multiple tasks and prioritize effectively.
Proactive and results-oriented mindset.
Apply via :
jobs.smartrecruiters.com
