REPORTING: (Internal work scope, Relations & Reporting)
This position reports to the Manager in-Charge – Parts.
The role will have a close work relationship with teams in Sales, Workshop and Operations
CORE PURPOSE (Reason for this job)
Ensuring sale of automotive parts and accessories in line with business processes and procedures to achieve overall objectives.
CORE RESPONSIBILITIES (execution scope & focus)
Selling of Automotive Parts as assigned in the portfolio to ensure customer needs are met.
Ensure all customers are advised accordingly during enquiry, taking action, prepare records and communicate the same.
Record all sales and/or customer transactions that occur.
Provide service technicians with relevant parts as required and within agreed timelines.
Maintain the retail sale floor and displays to meet or exceed the dealerships standards.
Ensures high quality work through cleanliness of products and the retail sales area
Ensuring that finance guidelines are fully understood and applied when performing ones duties to ensure accuracy and efficiency.
Monitor stock levels and expedite by reporting to Parts Manager in event of shortages or issues.
Ensure continuous learning to update self and maintain proficiency to enhance performance and improve self and team results.
Uses dealership equipment and resources safely and proficiently to ensure quality and cost effectiveness.
Ensure handling of customer needs including efficient management of all aspects affecting the customer.
Preparing reports as per schedule.
JOB SPECIFICATIONS
Education: The holder must hold a Diploma in Sales / Marketing / Purchasing / Supplies or its equivalent from a recognized learning institution
Experience: The holder will be required to have at least 3 years’ of relevant experience with proven performance record.
Added Advantage: Conversant with EPC
Key Competencies: Professionalisms and Ethics, Attention to detail, Customer Centric, Passion for Motor industry!
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