Duties and Responsibilities
Responsible for securing new customers, and maintaining and developing existing accounts. Meet and exceed target set in terms of contributing and generating revenue for the department.
Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business.
Responding to current and new clients’ requests and providing support and illustrating our services portfolio and capability.
Understanding and communicating local customer needs and expectation throughout the organization.
Maintain records of customer details / sales visits and generate reports on the same.
Identify potential customers and register opportunities in the system; relentlessly pursue realization of such opportunities leading to revenue for the Company.
Visit existing accounts validating our service levels and develop new revenue streams. Negotiate with the accounts as per price guidelines given, looking to maximize profits.
Follow up on customer communications in a timely and professional manner.
Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.
Promote the services offers by the Company and coordinate sales efforts with other departments.
Assimilate market information and take part in the overall business development through weekly/ monthly sales meetings.
Follow up with clients for outstanding supported by the Credit Controller.
Meet and exceed revenue targets set per the set KPIs.
Create and develop new revenue on existing accounts. Maintain customers profile report and follow up on leads.
Generate sales leads and send to the Company’s networks across the globe.
Qualification and Experience
A minimum of a degree in any business related course for a recognized learning institution
A minimum of 2-3 years’ experience in sales in freight forwarding Company
Good communication skills
Business acumen
A good understanding of the freight forwarding industry
