Objective
Responsible for promoting and driving the sale of Loans and other company’s services to existing and potential clients. Gaining new clients as well as maintaining existing ones, development of new loans prompts.
You will provide a phenomenal customer experience. In this role, you will use consultative sales techniques to attract and retain customers, conduct loan appraisals and recoveries.
Duties and Responsibilities
Achieve set sales targets
Provide excellent customer service.
Accurate and timely application of loans in the System and conduct their Appraisals
Selling of company products to potential and existing clients while meeting individual targets on a monthly basis.
Attending to walk-in customers and answering incoming customer calls regarding service questions and general client concerns.
Create market awareness for the company’s product
Identify sales prospects and follow up on new leads and referrals resulting from field activity
Verification of the loan application files and counter checking to ensure that all supporting documentation attached is sufficient to process a loan.
Ensure debt collection and recovery procedures are followed to the latter in accordance with the company risk policies and procedures.
Any other duties assigned.
Minimum Requirements and Qualifications
Diploma/ Certificate in Sales & Marketing/ Business-related field
Minimum of 2-years’ experience working in customer service
Proficiency in the use of MS Word, Excel, email and experience with the Internet
Competencies and Skills required:
Strong communication and interpersonal skills
High and unquestionable Integrity
Excellent Sales and Negotiation skills
Planning, and organization skills
Reporting and presentation skills
Excellent Customer service skills
Team player
Ability to multi task
Strong Numerical and analytical skills
Should be highly motivated and an aggressive sales person.
Computer Literacy skills
Interested applicants should send their CV and Cover Letter quoting the job title (SALES EXECUTIVE-NAIROBI) as subject to reach us not later than 30th April 2022 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.
Apply via :
careers@italgloballtd.com