Role Description / Job Summary:
The Sales Executive – Communication Solutions role is responsible for focusing on sales engagements which may be specialized on industry or solutions based to both individuals and companies.
Primary responsibilities:
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
Design customized, cost-effective solutions for the client.
Build market position by locating, developing, defining, negotiating, and closing business relationships.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements leveraging off the CRM System
Submit accurate orders and in line with GP requirements
Submit pricing and pre-qualification requests reflecting the client’s requirements.
Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.
Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
Capture and review any competitive intelligence gathered and proactively communicates this information to marketing – Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Qualifications / Requirements
Proven sales expertise, with a track record of consistently meeting/exceeding sales targets
Solution selling and ability to identify customer problem and offer solutions and not products
2+ years of experience in selling VoIP Solutions and Enterprise Communication Solutions
Ability to leverage established relationships and proven sales techniques for success
Industry and/or Public sector knowledge
Knowing or having successful experience in multi-channel go to market models
Motivated, driven and results oriented
Excellent negotiation, presentation and closing skills
Bachelor’s degree with exposure to Information Technology (or equivalent)