Job Description
Key Primary duties and responsibilities
Set Sales targets and cascade KPIs and thereof appraise and monitor staff performance using the KPIs.
Oversee neat and attractive product display by ensuring maintenance of general cleanliness of the sales Floor, merchandise and shelves at all times.
Execute all in store promotions to meet set targets
Ensure merchandise is appropriately tagged with correct prices and in good quality and in sellable condition;
Ensure all members of staff are dressed as per the outlined dress code
Scheduling of daily routines, offs and leaves and assist in training, mentoring and coaching of sales representative.
Assist in periodical stock taking exercises
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Ensuring the products are delivered on time
Pitching ideas to senior management
Reacting to any changes in customer demand
Getting feedback from customers
Qualifications;
‘O’ level
Diploma in Merchandising or related field.
2 – 3 years’ experience.
Work Related Skills
Supervisory skills
Good communication skills
Good customer service skills
