G4S is the leading global integrated security company specializing in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen. We specialize in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat.
G4S in Africa:
G4S is the largest private sector employer and largest security company in Africa, with operations in more than 30 African countries and more than 122 000 employees on the continent. In Kenya, G4S employs more than 14,000 people and we have a presence in all major urban centres within the country.
Role Responsibility:
Effective Selling and account management of G4S Integrated Secure Solutions
Managing of individual pipeline & forecasting.
Promotes/sells/secures orders from existing customers through a relationship-based approach.
Acquire new sales within the assigned territory
Initiates and coordinates development of action plans to penetrate new markets.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
Conduct Market surveys and develop appropriate solutions to meet customer needs.
Implement account organic growth strategies and ensure achievement of revenue set targets.
Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
Provide proposals, quotations and presentations to customers.
Meet sales targets as per Key Performance Indicators:
Daily sales meeting
Daily Calls
Daily Emails
Daily Proposals
Maintains regular customer contact and communication by utilizing daily planned call cycles and scheduling daily meetings with existing and potential clients
Participate in sales campaigns, sales drive activities.
Effective Account Management
Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
Build meaningful internal and external relationships.
Liaise with operations to ensure timely delivery of service and product.
Identifies opportunity by translating our products and services into value for customers
Have detailed G4S product/service knowledge.
Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
Effective reporting on Sales and Marketing activities
Preparation and submission of monthly reports:
Sales planner – weekly
Sales performance report – Weekly
Sales Activity Tracker – daily
Provide Sales Manager with accurate information on new and lost business as required.
Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
Effectively makes use of Salesforce and other systems to enhance delivery.
Any other report as will be required by the Sales Manager
Ensure Health & Safety Compliance
Have knowledge of the company’s Health & Safety Standards
Ensure compliance of Health & Safety Policy.
The Ideal Candidate:
Knowledge and Qualifications
Degree in Sales & Marketing
Higher diploma in other business related field will be advantageous
Knowledge of the Kenyan market
Proven track record in previous employment
A valid Driver’s License with a minimum of two years continuous driving experience
Experience
2 years in a Service Industry or FMCG
Experience in working in fast paced target driven environment
Technical Skills
Basic and Soft Selling Skills
MS -Office
Planning and Management Skills
Presentation Skills
Behavioral Skills – Support
Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating
Demonstrate high Sales drive
