Job description
Main Purpose of Position:
Responsible for achieving set targets month on month, pipeline management, territory growth, retention of the existing portfolio in the territory and account penetration and generation of relevant reports.
Effective Selling and account management of G4S Integrated Secure Solutions:
Managing of individual pipeline & forecasting.
Promotes/sells/secures orders from existing customers through a relationship-based approach.
Acquire new sales within the assigned territory
Initiates and coordinates development of action plans to penetrate new markets.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
Conduct Market surveys and develop appropriate solutions to meet customer needs.
Implement account organic growth strategies and ensure achievement of revenue set targets.
Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
Provide proposals, quotations and presentations to customers.
Meet sales targets as per Key Performance Indicators:
Daily sales meeting
Daily Calls
Daily Emails
Daily Proposals
Maintains regular customer contact and communication by utilizing daily planned call cycles and scheduling daily meetings with existing and potential clients
Participate in sales campaigns, sales drive activities.
Effective Account Management:
Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
Build meaningful internal and external relationships.
Liaise with operations to ensure timely delivery of service and product.
Identifies opportunity by translating our products and services into value for customers
Have detailed G4S product/service knowledge.
Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
Effective reporting on Sales and Marketing activities:
Preparation and submission of monthly reports:
Sales planner – weeklySales performance report – WeeklySales Activity Tracker – daily
Provide Sales Manager with accurate information on new and lost business as required.
Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
Effectively makes use of Salesforce and other systems to enhance delivery.
Any other report as will be required by the Sales Manager
Ensure Health & Safety Compliance:
Have knowledge of the company’s Health & Safety Standards
Ensure compliance of Health & Safety Policy.
Knowledge and Qualifications:
Degree plus 2 – 3 years’ experience in Sales & Marketing
A diploma plus 4 – 5 years of progressive Sales & Marketing experience in lieu of a degree
Additional qualifications in Sales & Marketing will be advantageous
Knowledge of the Kenyan market
Proven selling track record in previous employment.
Sales Executive – Electronic Security Services (ESS)
Knowledge, Experience and Qualifications:
B.Comm, B.Eng. or Technical diploma, or equivalent experience
Qualifications in Sales and Marketing
A minimum of 3-5 years of successful sales experience in the security systems marketplace
A strong track record of leading profitable sales growth through the identification of NEW customer opportunities through an aggressive HUNTING process
Experience in creatively planning and selling complex technical solutions, as well as the ability to quickly learn new technologies and products
Experience in assessment, design and selling of fire products and services.
Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint) & AutoCAD
Experience in the following sectors preferred:
FMCG
Security
Service Industry
Tech Industry
Technical Skills:
Basic and Soft Selling Skills
MS -Office
Planning and Management Skills
Presentation Skills
Behavioral Skills – Support:
Understanding the organizational environment
Understanding the organization’s goals and objectives
Dealing with changing circumstances
Supporting and working with others
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating
Demonstrate high Sales drive