Job Summary
Utilizing in-depth Sage Enterprise Management knowledge, you’ll help our customers solve the complex issues faced in today’s challenging business environment by taking an active role in installation, configurations, upgrade, and technical support tasks.
Responsibilities
The Bookkeeper / Administrator will be able to demonstrate previous experience in the use of Sage accounting software along with knowledge of bank reconciliation and returns.
The Bookkeeper / Administrator will be an experienced Microsoft Office user, with excellent administrative abilities, good communication skills and will be working as a team leader in a well-motivated team.
Perform project planning, provide solutions, design, testing and training of Sage Enterprise Management solutions to include:
Assist with implementation and/or perform software upgrades
Installation of patches and deployment of additional modules
Application configuration
Data archiving and/or log purges
Develop custom management reports from the EM system or linked SQL applications
Provide administrative services related to Sage EM
Provide prompt, professional customer service and support
Qualifications
Minimum of 2 years of experience as an Enterprise Management Sage Administrator.
Bachelor’s degree or diploma with concentration in information systems highly desired
Minimum of 2+ years of experience working with Microsoft Windows Servers and proficient with Microsoft SQL Server
Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus.
Ability to utilize defined and structured implementation processes and project management methodologies
Outstanding organizational, time management, communication, and listening skills required
Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
Working knowledge of MS Office, Outlook, and proficiency with CRM tools
