Main job purpose
CD Operations is responsible for a smooth and cost-effective operation between the company, customers, and specific third parties. The key challenge of the role is to develop consistency and adherence in the day-today operation of the CD organisation, thus enabling account, field and customer marketing teams to focus on core selling roles
Key Accountabilities
Business processes & operating guidelines
Ensure smooth processes are in place to deliver:
Fleet and Asset Management
Audit and Improvements
OTC Implementation
Set up and structure all CD business meetings
Sales Force Incentives SFI for Field Sales team
2. Methods, tools, systems & data
Maintain and implement supporting tools (legacy CD IT tools as well as new developments
Customer Hierarchy
Sales reporting model
Business Reporting
EFOS data
Support Customer Service
3. Communication, information, training
Manage and facilitate internal and external CD communications
Provide all CD information to Field Sales, other CD roles and other departments
Identify needs and roll out training programs
Designs and implements sales incentives model
4.. 3rd party management
Manage contracts and supplier management
Execution and data measurement
Responsible for distribution of materials to field sales
Monitor and improve CD Overheads
5. Manage and Organize the CD national and local events
6. Responsible for implementing CSHEQ and Security policies and management systems relevant to the function.
Standard Of Leadership Behaviors
Bias for action
Accountability and responsibility
Building talent and teams
Growth mindset
Consumer and customer focus
Experience required
Essential:
Minimum of two to three years working experience within the CD function
Strong experience in designing and managing processes
Business planning experience
Project management experience
Desirable:
Customer Facing Experience
Apply via :
unilever.wd3.myworkdayjobs.com
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