Job descriptionFirst impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.
Summary Of Responsibilities
Reporting to the Assistant housekeeper , responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
Sign in and out master keys daily
Maintain proper usage of cleaning supplies and equipment
Update and record all cleaned rooms
Return and properly tag all lost and found articles in the Housekeeping Office
Follow departmental policies and procedures and service standards
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects Of Position
Physical aspects of the position include but are not limited to the following:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya
