Responsibilities for the Revenue Manager Job
Revenue Manager’s role will be to implement revenue management strategies and processes in our client hotels, in order to optimize and maximize on revenue. In this role, the job holder will spend a lot of time analysing trends in the Hotel industry and contacting Hotel management more often so as to keep the inventory up to date
We are seeking a suitably qualified Revenue Manager to be based in Nairobi with travel across East Africa.
Implement revenue management operations, procedures and best practices.
Act as the overall business development consultant for the hotel manager/owner.
Challenge and influence hotels to improve on service levels and operational standards.
Build and maintain strong working relationships with all levels of staff at the client hotel.
Embed a revenue management culture.
Manage self and tracking progress with Excel spreadsheets/Smart sheets.
Create trust with all partners
Build and lead cross-functional teams that are able to anticipate and deliver solutions to client issues.
Support the Customer Service team
Qualifications for the Revenue Manager Job
Undergraduate Degree/Diploma in Business or Hospitality
Previous Revenue Management/Call Centre experience
Experience working in the hotel industry or a travel agency will also be an added advantage
Must be a Kenyan National; fluent in both written and spoken English, Swahili
Able to develop relationships with 3rd parties and the hotel teams.
Independent and resourceful
Strong drive and leadership abilities
Exceptional organizational skills
A good understanding of statistics and logic
Proficiency in Microsoft Excel
Ability to work independently and in a team
Ability to meet demanding revenue management targets
Mentality of client service and taking responsibility beyond direct duties. High level of motivation, determination and commitment.
