We are pleased to announce the following Job Opportunity in Digital IT Planning and Delivery Department within theTechnology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Manager – Support Revenue Management, the position holder will work with the Revenue Management Support, planning and products team and will be expected discharge duties towards supporting and maintaining the system within the set KPIs.
Responsibilities
Support and maintenance of the revenue management system
Implementation and integration of new hardware/software
Installation and integration projects
Optimization of existing systems and Internal Process Improvement
Addressing customer complains
Bill run
Ensuring uptime of the revenue management systems
Responding to Faults and on call for emergency response
Optimization and automation of operational tasks
Analyze IN network on a weekly basis against the KPI
Reporting on systems performance, tickets and incidents
Qualifications
A degree in IT, computer science, Telecommunication or Electrical Engineering
Strong Linux/Unix skills, scripting
Strong database skills
Software development skills; Java or python programming is a must
Strong analytical and problem solving abilities.
Excellent verbal and written communication skills.
Team player.
Organized and detail oriented.
Experience of Huawei Convergent Billing System (CBS) will be an added advantage
Knowledge of GSM technologies
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