KEY RESPONSIBILITIES
Provide supervision to analysts whilst performing revenue assurance cyclic tests, work with the business to design new revenue assurance controls
Define, extract, and analyze data to identify potential areas of revenue leakage. ensure processing to profit and loss account and customer accounts.
Execute revenue assurance controls testing as per the annual the testing plan, ensure all revenue assurance trackers are maintained and up to date
Identify and report revenue leakage and make recommendations for remediation.
Continuously assess revenue assurance controls to ensure that the bank has effective controls and accurate reporting of revenue flows, allocated at customer-level, across all products / services and business units.
Primary support in cross functional initiatives to mitigate revenue leakage, through process improvement and / or system enhancement.
In collaboration with business and technology teams, lead Root Cause Analysis on identified Revenue Leakage, assign ownership, follow up to recover and fix.
Document the processes of revenue leakage identification, validation and root causing.
Report identified revenue leakage and controls gaps promptly using the RA reporting tools and dashboards within defined frequency.
Develop a revenue assurance data repository working with the BI and reporting teams to deliver a suite of data to be used for control automation and analytics.
MINIMUM POSITION REQUIREMENTS
A Bachelor’s degree from a recognized university.
Professional qualification in SQL &/or database administration is an added advantage
At least five (5) years’ work experience in banking or financial services sector, including specific experience in the following areas:
Data &/or financial analysis
Banking operations
Credit analysis or credit operations
People management
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