Retention Account Manager

YOUR MISSION

Onboard new partners on our platform by providing them with all the necessary tools and information to start working
Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners
Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar
Drive deals to closure in a new business environment
Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained
Retain and grow revenue from existing advertisers
Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.

WHAT YOU WILL BRING TO THE RIDE

Bachelor’s degree in business, marketing or sales
Strong business knowledge. +1 years of account manager
Have excellent communication skills: Proficiency in French and English 
Detail-oriented, proactive, organized and autonomous
Negotiation skills
Data-driven profile
An empathetic, inclusive, and curious attitude
Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)
Ability to influence stakeholders to help achieve your goals
Experience with online productivity tools such as Office 365, Salesforce
Experience in a high-growth digital startup business is a plus.

Apply via :

jobs.glovoapp.com