Retail Supervisor (RS: Makueni, Kitui)

Job Description

Responsibilities:

Create and maintain an incredible sales team
Meet the sales objectives through careful planning and motivating your team
Meet the technician target through a laser focus on efficiency
Meet the operational standard we expect at the shop

Responsible for new customer acquisition across a defined area

Hiring agents who are very effective sellers and good representative of BBOXX
Training agents to offer an incomparable customer service
Managing the schedule of agents and motivating them to reach new heights
Supporting and coaching agents in the field when needed (e.g. group presentation) 
Monitoring their performance against objectives and take necessary actions
Organizing the agent network geographically

Responsible for technician’s performance 

Managing the schedule of technicians and motivating them to reach new heights
Monitoring their performance against objectives and take necessary actions

Responsible to implement marketing strategy in coordination with Retail Area Manager

Request for any marketing activities
Understanding Market and competition

Responsible for the operations at the shop

Supervise the shop manager in its activities
Report to the retail area manager about the shop results