Retail Sales Assistant

Role Summary

The role holder will drive branch new business acquisition through active hunting for new accounts and cross selling additional accounts to existing customers, enrolling new and existing account holders on E-channels, and activation of inactive and unfunded accounts.
The role is 65% field based and 35% office.
Progression can be into Retail officer, other sales roles or into related employment areas in the bank.
The role reports to Branch Managers.

Qualifications

Business degree from a recognized university (with preference in finance, Economics and Marketing) or Diploma in Banking from a recognized institution (Preferably Kenya School of Monetary Studies or Kenya Bankers)
Less than 25 years
Relevant experience gained in any commercial area involving contact with customers or the general public will be an added advantage

Responsibilities

Organizing sales visits for their leads and leads generated by other branch staff.
Calling customers to activate their accounts
Calling existing customers to enroll them on E Channels.
Demonstrating and presenting banks products
Establishing new business
Attending activations, trade exhibitions, conferences to promote the banks product.
Achieve monthly or annual sales targets.
Attending branch meetings.

Competencies

Maturity
Confidence
Perseverance
Patience
Excellent interpersonal skills
Commercial awareness
IT skills
Numerical skills