Retail CSE’s IFA/Branch-Nairobi

Job Purpose:    
Growth of IFA business to meet set annual premium targets     
Key responsibilities

Secure new business through intermediaries
Retain existing business as per set objectives
Maintain excellent customer service to intermediaries and clients 
Service existing business and resolve customer complaints 
Follow up on renewals for general insurance business
Forward proposal forms to underwriting department
Follow up premium collections
Prepare weekly  and daily reports as required 
Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk 
Respond to customer and client enquiries
Follow up on commissions and claims issues emanating from intermediaries
Recruitment of intermediaries as per set objectives
Conversion of FA’s in branches to ensure all are placing general insurance business
Continuous execution of initiatives and strategies per branch to ensure meeting of set objectives and reviewing them where need be. 
Training of intermediaries on general insurance products and submitting training schedules to supervisors. 
Use authorised incentive scheme to bring in new business through training intermediaries on the same and marketing it. 
 Creating strategic partnerships with intermediaries for maximum business support. 
Sharing of market intelligence with supervisor
Work closely with underwriter and branch manager to achieve set objectives

Knowledge, experience, and qualifications required

Bachelors’ degree in a business-related field
Professional qualification in Insurance (ACII, IIK)
2-4  year’s relevant experience in the insurance industry

Apply via :

britam.taleo.net