Key Responsibilities of the Food and Beverage Supervisor:
Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
Supervises the food & beverage team fostering a culture of growth, development and performance within the department
Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Qualifications and Experience:
Experience in food & beverage service
Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions with proven problem-solving capabilities offering support where required
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experience of working with IT systems on various platforms
Strong communication skills
Apply via :
harri.com