Responsibilities for the Restaurant Manager Job
Promoting and marketing the business;
Managing budgets and financial plans as well as controlling expenditure;
Setting and achieving sales and profit targets;
Analysing sales figures and devising marketing and revenue management strategies;
Recruiting, training and monitoring staff;
Planning work schedules for individuals and teams;
Dealing with customer complaints and comments;
Addressing problems and troubleshooting;
Ensuring events and conferences run smoothly;
Supervising maintenance, supplies, renovations and furnishings;
Ensuring security is effective;
Carrying out inspections of property and services;
Ensuring compliance with licensing laws, health and safety and other statutory regulations.
Making improvements to the running of the business and developing the restaurant.
Planning menus
Ordering supplies, overseeing stock levels and keeping statistical and financial records
Producing staff rotas
Greeting and advising customers
Preparing and presenting staffing/sales reports
Assessing and improving profitability
Setting targets
Handling administration and paperwork
Liaising with customers, employees, suppliers, licensing authorities, sales representatives.
Restaurant Manager Job Qualifications
Relevant degree/HND in business studies, management, hospitality management or hotel and catering.
5 years practical experience in hotel, catering, restaurant, waitressing or customer service work is essential.
Key skills for restaurant / hotel managers
Excellent customer service skills
Commercial awareness
Flexibility
Good interpersonal skills
Communication skills
Problem-solving skills
Organisational skills
Teamwork skills